Choose the Amplifier you would like to request a service from, select any additional items you would like to include with their service, and click the book now button. You will then be directed to a request form that you as the customer will need to fill out in its entirety.
STEP 2:
AMPLIFIER REVIEWS REQUEST
Once you fill out the request form, the Amplifier will review your request. If the Amplifier has any questions for you they will be able to contact you through your user dashboard. The Amplifier will have 7 days to respond to
a service request.
STEP 3:
SUBMIT PAYMENT
Once an Amplifier has approved your request you will receive an Indie Amplify invoice in your email and a notification in your dashboard to submit your payment. The Amplifier will not begin any work on your request until Indie Amplify receives payment from you and the order shows as paid.
STEP 4:
AMPLIFIER WORKS ON REQUEST
After your payment has been completed the Amplifier will get started on your product. The Amplifier will then have up to 30 days to complete your request depending on the timeframe the Amplifier has stated for their product. The Amplifier can contact the user within the dashboard to ask any questions.
STEP 5:
RECEIVE PRODUCT
Once the Amplifier has completed their work, you will receive a notification with the link to download any necessary files.
STEP 6:
AMPLIFIER GETS PAID
After you have received the final product you have up to 3 days to review and approve the product. Once
approved, the request is marked completed and then the Amplifier is paid for their work. If not approved within 3 days the request will automatically be marked completed and the Amplifier will be paid.
